There are two types of statements that you can receive from Yapstone:
- A Direct Deposit statement confirming deposit details; and
- A Direct Debit statement confirming the details of any returned payments.
Both transaction statements are broken into two boxes. The first box identifies the bank account involved in the transaction. The second box confirms the processing fee charged and the reservation ID relating to the transaction.
On both statements, fees are shown in red and refunded fees are shown in black.
As you review your statements (sample below), please take special note of the below data points.
- Date sent to Bank (1)
- Rental Property (2)
- Deposit/ Recapture Account (3)
- Processing fee (4)
- Total Amount (5) – *Please note, when a refund is issued, the processing fee is displayed but this fee is directly paid back by Yapstone and is not debited from your bank account.
“References mentioned above are fictitious and for illustrative purposes only”