Once your application is approved, a welcome email will be sent to the email address you provided during onboarding.
You can then start managing your property and payments directly from your reservation manager dashboard. When a guest books your property, your reservation manager dashboard will be automatically updated.
Please note, if your bank account is located in the UK or in the Euro/SEPA zone, the welcome email will also contain a link to a Direct Debit Mandate. You should sign and complete the Direct Debit Mandate. If you do not complete the Direct Debit Mandate, you will not be able to provide refunds through your Yapstone account, and your guest payments may not be processed.
You can complete your Direct Debit Mandate by clicking here.
Going forward, you will receive an email confirmation upon Yapstone receipt of your guest’s payment. After the reservation is confirmed, the funds are sent to your bank account according to the payment timeframes of our service.
When funds are sent to your account, you will receive an email confirming your direct deposit details and the service fees paid. Following this notification, funds are usually available in your bank account by the 3rd business day.