In order for Yapstone to manually resend a statement or notification to your account, we need to have as much information as possible. Please complete a request form by clicking here and provide reference number(s), reservation ID(s), payer name(s).
Articles in this section
- I am a merchant, when will I receive my money?
- What payment types are accepted?
- How do I read my statement?
- Why was my guest’s payment declined?
- I am interested in getting more information about Yapstone’s products and features.
- Why is Yapstone sending a second receipt if I already sent one to the payer?
- I received a failed deposit/debit notification. What are the next steps?
- Who is Yapstone?
- What licenses has Yapstone been granted?
- How can I access your Terms and Conditions?