Account
Steps to update your account details such as address, bank account number, phone number or preferences
- How do I change or amend a bank account?
- How do I update my account details?
- When will my account change request be completed?
- I can’t access the DocuSign form
- I need to change the currency on my account
- What is a Form W-9 and why does Yapstone need mine?
- I require a new Form W-9
- Why was my Direct Debit Mandate rejected?
- What happens once I’ve filled in my Direct Debit Mandate
- Why was my Form W-9 rejected?
- I need a statement amended
- What happens once I've filled in my bank account change form?
- I am not receiving any deposit emails
- Why was my bank account change request rejected?
- How do I fill in my form using DocuSign?
- How do I change my DocuSign signature?
- How do I read my statement?
- I want to deactivate my account